Terms of Service

JustOurBlock is a neighborhood community platform that helps neighbors stay connected. By using the service, you agree to these terms.

Eligibility

You must be at least 13 years old to use JustOurBlock. By creating an account, you confirm that you meet this requirement.

Your account

You're responsible for keeping your password secure and for everything that happens under your account. If you think someone else has access to your account, let us know right away.

Acceptable use

Keep it neighborly. When using JustOurBlock, you agree not to:

• Post content that is harmful, threatening, or harassing
• Share illegal content or use the service for illegal purposes
• Impersonate others or misrepresent your identity
• Spam, solicit, or post unsolicited advertising
• Attempt to access other users' accounts or private data

Block leaders

Each block has one or more leaders (admins) who manage membership. Block leaders can approve or remove members at their discretion. Decisions about block membership are handled at the block level.

Subscription & billing

Every account — whether you start a block or join one — comes with a 45-day free trial, no credit card required. After the trial, keeping the ability to post and invite neighbors requires a paid subscription: $19.99/year per person. Your subscription is personal and travels with you across every block you belong to.

Subscriptions are billed annually and renew automatically each year at the then-current rate for your plan, unless you cancel before the renewal date. You can cancel anytime from Admin → My Subscription, which opens your secure Stripe billing portal; cancellation stops future renewals and you keep access through the end of the period you've paid for. If you cancel during the free trial, you are never charged.

Refunds: if you're charged and aren't happy, email hello@justourblock.com within 30 days of the charge and we'll refund it. Payments are processed by Stripe; we never store your full card details. Prices are in U.S. dollars.

Account removal

We reserve the right to suspend or remove accounts that violate these terms, disrupt the community, or are used in ways we didn't intend. We'll try to give notice when possible, but may act immediately if needed.

No warranties

JustOurBlock is provided "as is" and "as available." We do our best to keep things running smoothly, but we don't guarantee uptime, accuracy, or that the service will meet every need. Use it at your own discretion.

Changes to these terms

We may update these terms from time to time. When we do, we'll update the date at the top of this page. Continued use of JustOurBlock after changes means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of Illinois.

Contact

Questions about these terms? Reach out at hello@justourblock.com.